Privacy Policy

Last updated: 21 September 2026

1. Who We Are

CV Nusantara Wood Abadi is a manufacturer and exporter of solid wood doors, door frames, and custom joinery, based in Boyolali, Central Java, Indonesia. We serve project buyers, contractors, distributors, and trading companies in Indonesia and international markets. For the purposes of applicable data protection laws, including Indonesia's Personal Data Protection Law (Law No. 27 of 2022), we act as the data controller for personal data collected through this website.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us through our inquiry form, email, telephone, or WhatsApp, we may collect:

• Your name and job title
• Company name and business address
• Email address and phone or WhatsApp number
• Country and delivery destination
• Details of your inquiry, such as product specifications, quantities, project name, drawings, or bills of quantity you choose to share with us

2.2 Information Collected Automatically

Like most websites, we automatically collect certain technical data when you browse nusantarawood.com:

• IP address and approximate location (country or city level)
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring website
• Cookie identifiers, as described in Section 6

2.3 Information We Do Not Collect

We do not knowingly collect sensitive personal data (such as health, religious, or biometric information) and we do not process online payments through this website. Export transactions are handled directly through commercial documents such as proforma invoices and bank transfers, outside of this website.

3. How We Use Your Information

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

4. How We Share Your Information

We only share your information where it is necessary to serve you or where the law requires it:

• Logistics and freight partners — freight forwarders, shipping lines, and customs brokers need consignee details to arrange delivery of your order.
• Service providers — website hosting, email services, and analytics providers that help us operate this website.
• Government authorities — customs, tax, or other authorities in Indonesia or the destination country, where export regulations require disclosure.

Because we export internationally, your data may be transferred to countries outside Indonesia (for example, to a freight forwarder or consignee bank in your own country). We only transfer what is necessary to complete the transaction you have requested.

5. Data Retention

We keep inquiry data for as long as needed to respond and follow up, typically no longer than 24 months if no transaction takes place. Where an order is placed, commercial and export documents containing your details are retained in line with Indonesian tax and customs record-keeping requirements, generally up to 10 years, after which they are securely deleted or anonymized.

6. Cookies

Our website uses cookies, which are small text files stored on your device. We use:

• Essential cookies — required for the website to function properly.
• Analytics cookies — such as Google Analytics, used to understand how visitors use our site so we can improve our content and product pages. These cookies collect aggregated data and do not identify you personally.

You can control or delete cookies through your browser settings. Disabling cookies may affect some features of the website, but you can still browse our product pages and contact us normally.

7. Data Security

We apply reasonable technical and organizational measures to protect your personal data, including secure hosting, HTTPS encryption on this website, and limiting access to inquiry data to authorized staff who handle sales and export documentation. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on the law that applies to you, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, where we have no legal obligation to retain it
• Object to or restrict certain processing
• Withdraw consent, where processing is based on consent

To exercise any of these rights, contact us using the details in Section 11. We will respond within a reasonable time and in accordance with applicable law.

9. Third-Party Links

Our website may contain links to third-party websites, such as social media pages or partner sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact: